Showing posts with label Press. Show all posts
Showing posts with label Press. Show all posts

Wednesday, November 23, 2011

How Too Many Press Releases Can Damage Your Credibility

As an online PR consultant, there are a few questions I repeatedly get from webmasters and online entrepreneurs. One of those common questions is how many press releases a company should send (weekly, monthly, more?). I always give the same answer: Send a press release whenever you have something newsworthy to say.

Because press releases are increasingly being used for their SEO benefits, many business owners assume that more is better, or that they should be on some kind of set press release distribution schedule. That’s generally not the case.

Sending too many press releases can actually damage your company (or site) reputation and credibility. Here’s why:

You’re very likely targeting a similar, if not the same, audience with each press release you send.Sending multiple newsworthy press releases over time can help to keep your company’s name fresh in their minds.Sending too many press releases just for the sake of sending them (as opposed to disseminating real news) will also keep your company’s name fresh in their minds… just probably not the way you’re hoping for.If you put enough garbage in front of people, you’ll end up with a sort of “boy who cried wolf” syndrome when you have real news. Members of your target audience will now recognize your name, and immediately attach it to images of “fluff” instead of news, and you won’t get the coverage you otherwise might have. You’ll put yourself on the fast track to being ignored.

That’s not to say that a schedule won’t ever work; only that you shouldn’t send out a weekly press release just for the sake of doing it. In some cases it does work. Here are a few examples of cases where regular press releases may not have such a detrimental effect:

Regular contests – If your company runs a monthly contest, and it’s big enough to be newsworthy (giving away a $10 prize each month really wouldn’t justify a press release each time), then there’s nothing wrong with sending a regular press release for each one.Regular product launches – I used to work with a company who released a new product every Monday. They would issue a release for each product launch, because each product (in this case new t-shirt designs) was directly tied to something relatively newsworthy that would appeal to their target audience.Regular research or reports – If your company conducts research and issues public reports on industry issues, and you tend to do this on a regular schedule (as in serious research, and not something like a casual Web poll), then you shouldn’t hold off on announcing your findings through a press release just to avoid regular distribution. It has news value, and in this kind of case, a regular schedule may even give people something to anticipate if you become known for their quality.Regular charitable efforts – If your company is involved with a long-term charitable endeavor, and you’re making significant progress (such as in raising funds for an organization) on a regular basis, it might be worth mentioning repeatedly (for example, if a company raised $10,000 for a charity in January and then $15,000 in February, sending a release each month probably won’t hurt).

The key is to know your audience. Know what they’ll care about, and try to issue press releases that will appeal to them – remember, you want them to help spread the word. The trick isn’t to send a lot of press releases for results… it’s to actually make yourself newsworthy. As long as you do that your press release distribution schedule won’t become an issue.

If you find yourself almost never having something newsworthy to say, start putting some thought into things you can introduce to fix that (get involved with a charity, run contests, participate in important events, etc.). Every company (or website, organization, or individual) has the capability of becoming newsworthy. Don’t let your chances pass you by.

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Tuesday, November 22, 2011

A Press Release is NOT a PR Campaign

There’s a pretty common misconception (especially on the Web where press releases are booming) that one press release alone is supposed to bring massive exposure, traffic, and links. Well sorry folks. In the vast majority of cases, that’s just not how it works! There is a big difference between an press release and a PR campaign, especially online. When asked about how effective a press release really really is, I hear thee following kinds of things a lot, generally from people who issued their first press release without the results they were hoping for…

“Press releases don’t work.”“Press releases only help big companies.”“Press releases aren’t as good as [fill in the blank].”Common Complaints About Press Releases

Here are a few common complaints I hear from people who aren’t happy with the results of their first press release (and how I tend to respond):

Complaint 1: It was too expensive.

Press Release Too ExpensiveResponse: I usually ask where they spent their money. Hands down, the biggest expense is distribution for most (often an upgrade package with a distribution site like PRweb). I then ask why they didn’t take advantage of free or inexpensive options, especially with their first release. It’s not uncommon for me to hear that so-and-so (their press release writer) told them they had to use one package or another to get results (usually the same kind of PR person who’s advocating the same distribution model for everyone – bad idea – or taking in affiliate income from the distribution source). So moving forward, I tell them to look into other, cheaper distribution options (as long as they still reach their target readers), and know the qualifications of whoever they’re working with.

Complaint 2: No one covered my story.

No Press Release Media CoverageResponse: Did you actually have something newsworthy to say? In many cases, the answer is no. (For example, launching a new website is very rarely newsworthy in and of itself.) Something else I ask is how long ago the release was distributed. Remarkably, most are complaining within a day or two of distribution because they’re not seeing pickups or backlinks. The reality is that those things can take a while to show up (especially if you’re tracking them yourself, as you’ll be at the mercy of the indexing schedule of search engines).

Complaint 3: My press release didn’t bring me much traffic.

Press Release No TrafficResponse: Let’s look at some common reasons you may not be getting traffic. Did you have any earth-shattering news that’s going to drive people to click over to your site in masses even though it’s your first release and they’ve likely never heard of you? Not likely. Did you have a well-written press release? It’s possible. But in this day and age we have everyone and their brother calling themselves a press release writer without any qualifications. Stick to hiring real professionals, or invest the time into learning how to write a press release for yourself. Last question… how did you distribute your news release? If you just threw it onto a distribution site or two (or two hundred for that matter), that explains a lot. Contrary to the belief of many, the average Joe just doesn’t search for their news from press releases. They have specific news sources they trust, and they go right to them. Did you do anything to target trusted news sources tied to your own target market? Chances are that you didn’t.

People need to understand something before they decide to jump into using press releases to promote their businesses or websites:

Press releases are just one tool, of many, in a larger PR campaign. On top of that, they’re a tool that needs to be used repeatedly over time in order to fully realize their potential (building awareness, maintaining an image, and overall exposure and name recognition). So don’t put all of your eggs into one basket by spending a small fortune on your first press release, because chances are that you will be disappointed with the results.

Always think about your long-term goals when using PR. Who are you trying to reach, what message are you trying to convey, and what tools can you use to get that message out to your audience? If you’re serious about using PR to help your business, you need to broaden your outlook a bit beyond news releases. Here are a few other examples of PR tools to include in your overall PR campaign:

Media Advisories – These are used to actually invite members of the media to an event to cover it in person.Op-Eds – These are opinion pieces that run opposite an editorial in a newspaper or other publication.Letters to the EditorBlogsNewsletters

Figure out what types of tools are going to best reach your specific target audience(s), and then put together a solid PR plan using them to complement each other.

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